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Legal

Privacy Policy

Last Updated: March 2026

1. Introduction

China Wheels JA, operating the MAXUS Caribbean dealership ("we," "us," or "our"), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website at maxuscaribbean.com or interact with our services.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal information you provide: Name, email address, phone number, and any details you submit through our contact forms, quote request forms, or test drive booking forms.
  • Vehicle enquiry details: Information about the vehicles you are interested in, your intended use, and any trade-in details you share.
  • Website usage data: Pages visited, time spent on site, browser type, device information, and referring URLs. This data is collected via cookies only with your consent.
  • Communication records: Records of emails, phone calls, and other communications you have with our team.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and quote requests
  • Schedule test drives and vehicle viewings
  • Send you vehicle information and updates you have requested
  • Improve our website, services, and customer experience
  • Analyze website traffic and usage patterns (only with your consent)
  • Comply with legal and regulatory requirements

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers: Trusted third parties that assist us with analytics, email communications, and website hosting, under strict confidentiality agreements.
  • Legal requirements: When required by law, regulation, or legal process.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

5. Cookies

Our website uses cookies to enhance your browsing experience. We categorize cookies as follows:

  • Essential cookies: Required for core website functionality such as navigation and form submissions. These do not require consent.
  • Analytics cookies (Google Analytics 4): Help us understand how visitors use our site. Only activated after you provide consent via the cookie banner.
  • Session recordings (Microsoft Clarity): Help us understand user interactions and improve usability. Only activated after you provide consent via the cookie banner.

You can manage your cookie preferences at any time using the cookie banner displayed on our website. Rejecting cookies will prevent analytics and session recording from being activated.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Delete your personal data from our records
  • Withdraw consent for analytics tracking at any time

To exercise any of these rights, please contact us at sales@chinawheelsja.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is completely secure, we take reasonable precautions to safeguard your data.

8. Third-Party Services

Our website integrates with the following third-party services:

  • Google Analytics 4: Website traffic analysis (consent-gated)
  • Microsoft Clarity: Session recordings and heatmaps (consent-gated)
  • Google Maps: Embedded maps showing our dealership location

Each of these services has its own privacy policy governing how they handle your data.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry and communication records are retained for up to 24 months unless you request earlier deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates the most recent revision. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: