Privacy Policy
Last Updated: July 2026
1. Introduction
China Wheels JA, operating the MAXUS Caribbean dealership ("we," "us," or "our"), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website at chinawheelsja.com or interact with our services.
By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal information you provide: Name, email address, phone number, and any details you share when you contact us — including when you message us on WhatsApp or enquire about a vehicle.
- Vehicle enquiry details: Information about the vehicles you are interested in, your intended use, and any trade-in details you share.
- Website usage data: Pages visited, approximate time on site, browser type and device information, collected through a privacy-respecting, first-party measurement system that we host ourselves.
- Communication records: Records of emails, phone calls, WhatsApp messages, and other communications you have with our team.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and quote requests
- Schedule test drives and vehicle viewings
- Send you vehicle information and updates you have requested
- Improve our website, services, and customer experience
- Understand overall website traffic and usage patterns
- Comply with legal and regulatory requirements
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers: Trusted providers that assist us with communications and website hosting, under strict confidentiality agreements.
- Legal requirements: When required by law, regulation, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
5. Analytics and Cookies
Our website measures visits in two ways. A first-party tracker on our own servers records which pages are viewed and basic device information. After you accept cookies, we also load Google Analytics 4 (measurement ID G-7W01YC6J8F) so we can see traffic sources and page use. Google receives your IP address and device data under Google's privacy policy. This is not an advertising network, and we do not sell this data to brokers.
We do not run third-party advertising cookies or session-recording tools. You can change your cookie choice at any time. If you reject cookies, Google Analytics does not load.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Delete your personal data from our records
To exercise any of these rights, please contact us at WhatsApp +1 (876) 565-0689.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is completely secure, we take reasonable precautions to safeguard your data.
8. Third-Party Services
Our website uses the following external services:
- Google Analytics: Loaded only after you accept cookies. Measures visits and page use. See section 5.
- Google Fonts: Typefaces are loaded from Google's servers, which may receive your IP address as part of serving the font files.
- WhatsApp: If you choose to contact us via a WhatsApp link, your conversation is handled by WhatsApp under its own terms and privacy policy.
Each of these services has its own privacy policy governing how they handle your data.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry and communication records are retained for up to 24 months unless you request earlier deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates the most recent revision. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- China Wheels JA (MAXUS Caribbean)
- 259 Spanish Town Rd, Kingston, Jamaica
- WhatsApp: WhatsApp +1 (876) 565-0689
- Phone: (876) 672-1845