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Privacy Policy

Last Updated: July 2026

1. Introduction

China Wheels JA, operating the MAXUS Caribbean dealership ("we," "us," or "our"), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website at chinawheelsja.com or interact with our services.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal information you provide: Name, email address, phone number, and any details you share when you contact us — including when you message us on WhatsApp or enquire about a vehicle.
  • Vehicle enquiry details: Information about the vehicles you are interested in, your intended use, and any trade-in details you share.
  • Website usage data: Pages visited, approximate time on site, browser type and device information, collected through a privacy-respecting, first-party measurement system that we host ourselves.
  • Communication records: Records of emails, phone calls, WhatsApp messages, and other communications you have with our team.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and quote requests
  • Schedule test drives and vehicle viewings
  • Send you vehicle information and updates you have requested
  • Improve our website, services, and customer experience
  • Understand overall website traffic and usage patterns
  • Comply with legal and regulatory requirements

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers: Trusted providers that assist us with communications and website hosting, under strict confidentiality agreements.
  • Legal requirements: When required by law, regulation, or legal process.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

5. Analytics and Cookies

Our website measures visits using a first-party analytics system hosted on our own infrastructure. It records which pages are viewed and basic device information so we can understand what visitors find useful. It is not an advertising network, and this data is not sold or shared with data brokers.

We do not run third-party advertising cookies, ad trackers, or session-recording tools on this website.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Delete your personal data from our records

To exercise any of these rights, please contact us at sales@chinawheelsja.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is completely secure, we take reasonable precautions to safeguard your data.

8. Third-Party Services

Our website uses the following external services:

  • Google Fonts: Typefaces are loaded from Google's servers, which may receive your IP address as part of serving the font files.
  • WhatsApp: If you choose to contact us via a WhatsApp link, your conversation is handled by WhatsApp under its own terms and privacy policy.

Each of these services has its own privacy policy governing how they handle your data.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry and communication records are retained for up to 24 months unless you request earlier deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates the most recent revision. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: